Refund Policy
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We at Tarot Talks are committed to providing you with exceptional products and services. Our refund policy is designed to ensure your satisfaction while aligning with our offerings:
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1. Product Refunds:
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If you are not entirely satisfied with your purchase of physical products from Tarot Talks, you may request a refund within 7 days of receiving your order.
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To qualify for a refund, the product must be unused, in its original packaging, and in the same condition as when you received it.
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Once your return is received and inspected, we will initiate the refund process.
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Refunds for products will be processed within 7 working days from the date of approval.
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2. Service Refunds:
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If you are dissatisfied with our services, you may request a refund within 3 days of the service delivery date.
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Refunds for services will be evaluated on a case-by-case basis, taking into account the nature of the service and specific circumstances.
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Once approved, service refunds will be processed within 3 working days.
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3. Digital Product Refunds:
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Refunds for digital products (e.g., ebooks, software) will be considered if the product is defective or inaccessible due to technical issues.
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Please contact us within 7 days of purchase to request a refund for digital products.
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Once approved, digital product refunds will be processed within 7 working days.
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4. Cancellation Policy:
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If you wish to cancel your order, please contact us as soon as possible.
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Orders can only be canceled if they have not been processed or shipped.
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Once an order has been shipped, it cannot be canceled, but you may still be eligible for a refund as per our refund policy.
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5. Pricing:
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Our product prices are listed on our website and are subject to change without prior notice.
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We strive to offer competitive pricing for our high-quality products and services.
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6. Shipping Policy:
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We aim to process and ship orders within [number of days] business days of receiving payment.
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Shipping costs and delivery times may vary depending on your location and the shipping method selected during checkout.
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You will receive a shipping confirmation email with tracking information once your order has been dispatched.
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7. Contact Us:
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For any refund-related inquiries or assistance, please contact us at tarottalksonline@gmail.com or call us at +91 8276828708.
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Our operating address: Rabindra Nath Tagore Rd, No. 4 Deshbondhu Nagar, Sodepur, Kolkata, Khardaha, West Bengal 700110.
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We hope this policy provides clarity and reassurance regarding our refund procedures, pricing, and shipping policies at Tarot Talks.